For Writers of Original Fiction

If you want to get genuine 911 dialogue, call the police department and ask to speak with an officer who knows or find out when you can speak with an offi duty 911. The written example of the dialogue flow above is the way to go. 3rd person just means you are narrating. But if you want readers to connect with someone,you need to pick a speaker for the scene. and just report how they see/experience the situation.